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Returns & Cancelation

  • Are There Any Reserve Pick-Up Charges?

    For USA customers

    • Customers can apply for a return via info@kalkifashion.com.
    • Return shipments will be charged USD 49 as a reverse pickup shipping charge.
    • Return shipping and customs charges are non-refundable.

  • Can I Exchange Or Return My Order?

    For USA customers

    • Exchanges and returns are available within 15 days of delivery.
    • Items must be in original condition with all tags intact.

  • I Want To Cancel My Order?

    Unfortunately, if you have to cancel, you can take the action within 24 hours of placing your order. If it hasn’t been dispatched yet, the amount will be given as a store credit or refund. If not estimated within 24 hours, the amount will be given as a Store credit only.

    Email us at info@kalkifashion.com with your 9-digit Order number and Email id. Order Cancellations are accepted within 24 hours of you placing the order. Also, please share feedback/reason for cancellation.

  • What Is The Process For Refund/Replace?

    Please follow the below process

    To return an item, send us an email at info@kalkifashion.com or reach out to us on Whatsapp.

    Share a photo showing the condition of the item with a detailed reason for Refund/Replace.

    Our Return team and our fitting experts will get in touch with you accordingly.

    A quality check is performed the day we receive the outfit back. If the outfit passes the quality check, we will issue an exchange or refund on the same source of the payment.Need any assistance email us atclaims@kalkifashion.com